HSM ProfiPack P425 industrial cardboard perforator

Delivery options

• We deliver to regions of Ukraine without active hostilities. Arrange dispatch with your account manager when confirming the order. Imported equipment clears customs and is dispatched on the day it arrives in Ukraine.
• Domestic delivery: Nova Poshta or SAT. The selected carrier’s rates apply.
• Collect your order from the SAT terminal in Kyiv once it is ready.
• Express imports for small, light shipments: DHL, UPS or FedEx. Oversized and heavy freight: Raben Group Ukraine or TMM Express.

When receiving your order

• Show your ID and provide the waybill number supplied by your account manager.
• Inspect the goods and check the package contents, invoice, delivery note and warranty card. If you skip the inspection at receipt, SKLADPACK cannot cover repairs or replace goods damaged in transit.
• If you find damage or a defect, ask the carrier to prepare a report, leave the goods at the warehouse and contact your account manager.

How to pay

• Order online or contact your account manager via the website form, email or phone.
• After agreeing on the order, your account manager will send a VAT-inclusive invoice with bank details via your preferred messaging app. If needed, they will prepare an agreement covering timing, quantities and other agreed terms.
• Pay by bank transfer using the invoice. We confirm receipt and start fulfilling the order once full payment arrives. Contact your account manager with any payment questions.

12-month warranty from the date of purchase. An extended warranty is available for an additional fee.

Materials: storage requirements

• SKLADPACK is not responsible for damage or loss of quality caused by improper storage: exposure to rain, sunlight or extreme temperatures outdoors, high humidity or poor ventilation, storage on surfaces that offer inadequate protection, contact with aggressive chemicals or hazardous substances, or failure to follow the manufacturer’s temperature and humidity requirements.

Equipment: warranty exclusions

• Damaged or missing seals, or mechanical or chemical damage.
• Inadequate or unqualified servicing, unauthorized modifications, misuse or a power supply outside the specified limits.
• Transfer to and operation by third parties, or normal wear of parts and electrical components.

How to request warranty service. Have your proof of purchase ready and contact the SKLADPACK service center using the details on the website.