Shipping and pickup

Shipping within Ukraine. SKLADPACK delivers to regions of Ukraine where active hostilities are not taking place. Your account manager confirms the shipping method and estimated lead time once the order details are agreed. Lead times for imported equipment depend on arrival and customs clearance.

International orders. When needed, we ship equipment directly from SKLADPACK production facilities in Europe. Shipping terms and lead times are agreed for the destination country and the individual order.

Delivery methods

1) You can choose a convenient delivery service for you.
We cooperate with the most popular companies in Ukraine:
«Nova Poshta»
«SAT»
The cost of delivery is calculated according to the tariffs of the selected transport company.

2) Pick-up
Collect your order from the SAT terminal in Kyiv once it is ready.
In this case, you can pick up the goods immediately after placing the order, as soon as it is prepared for issue.

3) Delivery of small and light cargo "fast import"
For delivery of small and light cargo we cooperate with airlines DHL, UPS, FedEx.

4) Delivery of large and heavy cargo
For delivery of large and heavy cargo we cooperate with ground logistics operators Raben Group Ukraine, TMM Express.

Receiving goods
To receive the delivered goods, you must present an identity document and the number of the consignment note, which our manager will inform you when placing the order.

Rules for receiving goods
- inspect it for possible defects and damage;
- check the completeness of the goods and the presence of accompanying documents (invoice, delivery note, warranty card).

If you do not inspect the goods at the time of receipt, we will not be able to compensate you for the costs of repairing the goods in case of damage or replace them. If any defects in the goods are found after delivery, you must contact the representative of the transport company with a request to draw up a corresponding Act. Leave the product in the warehouse and contact our manager.